Standards

TPR and the DWP have both identified good administration can be demonstrated by independent accreditation.

We have worked closely with our members, the industry and leading organisations to build the PASA Standards and Accreditation framework for the UK administration market.

The Standards

1.1 Agreements April 2019

2.1 Reporting April 2019

2.3 Error Reporting April 2019

3.1 Operational procedures April 2019

3.2 BCP April 2019

3.3 Change Control April 2019

3.4 Controls Assurance April 2019

5.1 Induction Competency April 2019

5.2 Staff Development April 2016

PASA Stewardship Reporting Guidelines