Standards

TPR and the DWP have both identified good administration can be demonstrated by independent accreditation.

We have worked closely with our members, the industry and leading organisations to build the PASA Standards and Accreditation framework for the UK administration market.

The Standards

1.1 Agreements Oct 2021

2.1 Reporting Oct 2021

2.2 Member Governing Body Feedback Oct 2021

2.3 Error Reporting Oct 2021

3.1 Documented Procedures Control Oct 2021

3.2 BCP March 2021

3.3 Change Control Oct 2021

3.4 Controls Assurance Oct 2021

4.1 Member Data Quality Oct 2021

5.1 Induction & Onboarding Competency Framework Oct 2021

5.2 Staff Development Oct 2021

PASA Stewardship Reporting Guidelines