New research from the Pensions Policy Institute (PPI), sponsored by PASA, examines the opportunities and risks facing pensions administration as the market responds to consolidation, regulatory reform and technological change.
The Evolving Pensions Administration Market: Opportunities and Risks explores how the sector can deliver change and strengthen resilience while maintaining the services members rely on.
Key themes include:
- Capacity to manage major projects and disruption alongside everyday administration.
- The potential of technology to improve services, and the importance of translating investment into better member outcomes.
- The people, systems and investment needed to support a resilient administration market.
Watch the launch webinar
The recording of PASA’s launch webinar, held on 11 November 2026, is now available. Watch the session to explore the research findings and what they mean for the industry.
Read the full report on the PPI website
Watch the webinar: Link to Webinar
PASA thanks the PPI team and everyone who contributed their time and insight to the research.

