Duncan brings more than 30 years of experience across the pensions and financial services sector. He’s currently Chief Executive Officer of EQ Retirement Solutions, where he leads large-scale pension administration and service delivery for millions of members, with previous senior …
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PRESS RELEASE – PASA highlights ‘once-in-a-generation’ operational challenge as default retirement reforms approach
PASA has published new Guidance exploring the significant operational challenges facing administrators as default retirement solutions are introduced. The paper, Default Retirement: The Operational Challenge Facing Administrators, sets out how upcoming guided retirement duties will fundamentally reshape DC administration. It …
Read MorePRESS RELEASE – PASA publishes new guidance on Contingent Spouse Pension data and calculation approaches
PASA has published new Guidance from its Data Working Group, focusing on Contingent Spouse Pension (CSP) construction and the critical role of data quality in ensuring accurate and reliable outcomes. The Guidance provides schemes with a practical framework for assessing, …
Read MoreThe Trustee Administrator Lifecycle Series Trustee–Administrator Oversight Scorecard
Effective oversight of administration involves considering a range of factors, including service performance, member experience, data quality and how processes operate in practice. To support this, PASA has developed a Trustee–Administrator Oversight Scorecard. It’s a practical framework to help trustees …
Read MorePart 4 of the Trustee-Administrator Lifecycle Series
Strong trustee–administrator relationships don’t happen by default. They’re built over time through clear expectations, structured engagement and a shared understanding of what good looks like. And, in some cases, they need to be reset. Part 4 of our Trustee–Administrator Lifecycle …
Read MorePart 3 of PASA’s Trustee–Administrator Lifecycle Series
Transition is often viewed as a technical exercise involving the moving of data, processes and responsibilities from one administrator to another. In practice, it’s where risks become visible. During an installation, trustees and administrators gain a clearer understanding of data …
Read MoreTrustee-Administrator Lifecycle series – part 2
When trustees undertake a market review for a new administrator, the focus often turns quickly to comparing providers. But one of the most valuable steps can happen before the process even begins. Reflecting on legal documentation, benefit structure, data quality …
Read MorePASA Welcomes BBC Pension Scheme as a New Corporate Member
PASA is delighted to welcome BBC Pension Scheme as a new corporate member.
Read MorePASA has submitted its response to the FCA consultation on the proposed Value for Money framework
Overall, we support the direction of travel towards greater transparency, more consistent metrics and clearer assessments of the value schemes deliver to savers. It’s particularly important the framework gives appropriate weight to service quality, recognising the operational moments which matter …
Read MorePRESS RELEASE – PASA responds to the DWP consultation on trust-based pension schemes governance
PASA has submitted its response to the DWP consultation ‘Trust-based pension schemes: Trustees and governance, building a stronger future.’ PASA welcomes the consultation and its focus on strengthening trusteeship, governance and administration to improve saver outcomes across DB, DC, CDC, …
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