Ross joined the Buck administration business in 2007 and has worked in several roles, from Administrator through to Senior Manager.
Ross is currently Head of Business Improvement and Governance at Buck, helping shape and implement improvements in the delivery of administration services.
Ross’s primary focus is ensuring high-quality administration leads to great member and client outcomes. Ross is a Fellow of the Pensions Management Institute, and a director of ‘Your Future Right Now’, a Community Interest Company focused on pensions education.