Check out our Board Director, Girish Menezes’, interview with Lexis Nexis Risk Solutions.
Girish discusses the impact that COVID19 has had on the industry highlighting:
• How lockdown restrictions placed a fresh emphasis on the importance of data quality, innovative technology and investment in high quality people.
• The need for trustees and administrators to drive the digitalisation agenda or risk being left behind.
• How the industry is shifting away from command and control to a more decentralised operating model.
• The shortcomings of legacy processes and why the sector needs to adopt advanced technology such as biometrics to manage member identity.