Webinar – Inbox Under Threat: Securing Pension Communications in a Digital-First World

How to reduce fraud risk, improve data accuracy and deliver trusted member communications

Email is fast, cost effective and convenient, but it also introduces new risks. Many schemes struggle with missing or inaccurate email data, creating compliance challenges and increasing exposure to fraud, including phishing, impersonation and account takeover. With the FCA mandating electronic communication as the default for retail client disclosures, secure and trustworthy digital communication has never been more important.

This webinar explores how schemes can strengthen email communications through improved data accuracy, layered security and robust identity assurance.

Attendees will gain practical insight into reducing risk, protecting members and ensuring the right message reaches the right recipient every time.

Join us to learn how to build a secure, compliant digital communication strategy which protects your scheme and strengthens member trust.

What to Expect:
• Why accurate email data matters and how it impacts compliance and customer experience
• Strategies to obtain accurate email addresses where data is missing
• How layered security, including authentication methods and end-to-end encryption, can reduce risk
• How to ensure the right recipient receives the right message and safeguard sensitive information

Speakers:
• Chris Connelly, PASA Board Director
• Lorraine Salmond, Chair of the PASA Identity Management Working Group & Head of Strategy, Identity UK&I at LexisNexis Risk Solutions – PASA Experts for Identity Management
• Adam Byford, Chief Commercial Officer, Beyond Encryption

This webinar is for:
Those looking to build a more robust digital communication strategy to support compliance, reduce risk and improve customer experience.