Overall, we support the direction of travel towards greater transparency, more consistent metrics and clearer assessments of the value schemes deliver to savers. It’s particularly important the framework gives appropriate weight to service quality, recognising the operational moments which matter most to members such as accurate data, timely transactions and reliable retirement processes.
Our response also highlights areas where further clarity will be needed to ensure the framework is practical and workable across different scheme models, including clearer metric definitions, proportionate regulatory interventions and consistent reporting standards across the market.
Thank you to the members of the PASA DC Working Group and the Industry Policy Committee who contributed their time and expertise to develop this response.
You can read the full response here
