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3.3 Change Control April 2016
Administration teams need to be able to deliver change without affecting normal service delivery. PASA does not expect administrators to undergo change for changes sake; however proactive identification of changes required is advantageous, PASA does expect administrators to ensure that they have procedures and mechanisms in place to be able to deliver change (both business and client change) without this affecting normal service delivery and to ensure systems and processes are legislatively compliant. Administrators need to ensure that their change procedure is robust and readily available across their organisation. It is a requirement that changes are looked at in a logical manner across an organisation and not in silos to ensure that the correct changes are carried our business wide where required.