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I am an individual member of PASA and joined because I believe that good administration does make a difference to the experience that members have of their various pension arrangements. It also makes a difference to the trustees and employers of schemes and their ability to evidence good governance of their plans. For too long administration has been a poor relation and its reputation is mixed. I have been in the industry for over 35 years and over that time have developed an understanding of what really matters to members of schemes as well as the teams of administrators who are charged with delivering the services. I have a particular passion around how scheme members can be best served which has been a cornerstone throughout my career. I regularly work with clients to ensure that administration services are designed to meet their needs and the needs of their members.
I am proud to be associated with PASA and to work in whatever capacity I can be useful to continue to drive the quality of pensions administration to greater heights.
I am currently Chair of the Membership and Funding Committee and the appointed Executive Director. I also sit on the Standards and Accreditation Committees pro tem. I previously chaired the Accreditation Committee which was responsible for formulating and launching the Associations Accreditation programme in 2013. In addition, I also served as a Board Director of PASA from 2011 to 2016.